Technology Revealed, LLC - Milford, Connecticut

Alan C.

This company is impressive! In response to a dilemma that I had created, they were able to recreate and reload software that could not be installed on my current Mac onto an older Mac I had and now I have access to years of data that otherwise would have been lost. From my initial contact with Corey, continuing contact with Jason, and most recently with David, everyone has been responsive, courteous and knowledgeable. If you are a retired home user like me, their support has been a godsend! I highly recommend their services.

Christopher S.

I first brought my 2012 MacBook Pro to the Apple Store in Trumbull to see if they could troubleshoot a hard drive issue. Although it was in good condition for its age, I was told that they could not repair or replace the drive and that I should contact an Apple-certified repair shop. They recommended Technology Revealed, LLC and after handing my laptop off to Dave to be repaired, I am proud to say that I am more than satisfied with the work that he did.

Dave clearly explained my options to me when I first brought the computer in and priced out parts and labor to show me what things could end up costing me depending on what was wrong and how much work needed to be done. After he took a look at the hard drive, he gave me a recommendation for the storage capacity of a replacement so that I didn't spend money on storage I didn't' need. In addition to replacing the hard drive, Dave upgraded the RAM and gave me a recommendation for an external hard drive. I sit here today writing this review on my repaired MacBook Pro all because Dave was considerate, informative, and professional. If any of my friends or colleagues have Macs that are in need of repair, I will recommend Technology Revealed, LLC with no hesitation. Thank you, Dave!

Kathleen R.

I contacted Technology Revealed after my 2011 MacBook Pro stopped working. James offered to evaluate it for a reasonable price. He followed up quickly with options to fix it but didn't pressure me at all in that direction. He even sent me recommended websites for refurbished Macs.

R. P. E.

100% SATISFIED! Honest evaluation, fair price estimate given up front, before doing any work, expert advice on hardware purchases - that were not made from Technology Revealed - they advised as to what to buy for my needs. David is great and knows his way around Macs. All the other staff I talked with worked with were professional and very helpful. Transfer data from my old (dead) MacBookPro to a new external hard drive - fast turnaround, too. Thanks!

Kerin G.

David and his team at Technology Revealed were so incredibly helpful when my laptop completely crashed unexpectedly. They responded to all of my inquiries in a timely manner and were so incredibly professional and knowledgeable. They really helped alleviate a very stressful situation and I would recommend them to everyone!!

Lisa

A lifesaver. A business saver actually. Skilled, determined, fast. Unsuccessfully elsewhere, it took me 30 days and the purchase of an unnecessary external hard drive to NOT solve a software problem regarding a migration issue.
David found a solution in one day.
I had no more hope left until I tripped upon him and Technology Revealed. He (and Kathy) drilled into the problem and wouldn’t quit until it was resolved. He’s sorted out what Apple Inc. could not, nor two other (slooow) Apple repair shops. One apple repair shop charged me more money than David did for NOT fixing the problem, so I don’t know where the expensive indicator on a previous review on TR is coming from. David even speed-learned QuickBooks to straighten me out.
I wouldn’t think of going any place else again. I have so many Apple devices. Even if they are an hour away from you, it is worth the trip, because they’re honest, and they will solve your problem with expediency.

Dean A.

Second time I went here and in both cases the service was excellent and priced fairly. I had a Mac die and they were able to get all the data off my hard drive and onto my new machine. They had previously replaced that same drive and did a great job of it. My MAC was 11 years old so it just made more sense to replace it than repair it - which they told me even though they could have said otherwise and Made good money repairing it. Bottom line - they are MAC experts, they work fast, they are completely fair and honest. Happy to give them five stars.

James M.

This is my first use of the company called Technology Revealed. David was absolutely professional in his careful approach to an internal problem with a MacBook Pro. He had recommendations beyond simple repair and replacement which I truly appreciate it. I felt confident in his advice since he extended me what felt like very personal service all and very reasonable price.