Professional Legal Document Assistance - Lancaster, California

R S.

Trust is the number one and is most important when providing a service. I lost my mom and trying to protect what she left me and my sister in probate court . I trusted professional document assistant with my case and felt we were on a good start, then I started noticing the service promised not meeting the required probate notes timely as promised. Email and phone calls not returned. response did not meet the courts request timely extending the probate court date out several times. Adding more cost and giving the other parties in the case the opportunity to object my filing for not responding timely. I will continue to protect my mom’s investments in probate court without professional document assistant services.
I just cannot trust there services moving forward.

Mariana P.

Unless you are in need of document assistance in L.A. county, DO NOT GO WITH THIS LADY. She may be experienced in L.A. county, but not in any other county despite what she tells you.I have so much to say, but what I will say is after I paid Irene Carrillo to file my child custody paperwork she stopped answering my calls, voice messages, emails (with the exception of one email that she responded to tell me she hadn’t read the whole email I sent), and my in person visit. When I had a friend three way her office so she wouldn’t recognize my phone number; she finally answered on the first call with the excuse that the day I went to her office she left her car there, but went to a dog rescue so she wasn’t at the office all day. She was unaware that I parked my car at the Dutch bros right next to her office and watched her leave approximately 30 minutes after I left. I won’t even go into detail about how she didn’t help me, but just know she’s very nice until u start calling the courthouse yourself and catching her in her lies. I’m going to take the loss of $750 and nothing filed. I will do the work myself. Thank you Irene Carrillo for nothing. One last detail if she tells you she has all the paperwork in her computer bring your own paperwork and if she tells you she will file the paperwork for you, save yourself the trouble of the third party and file it yourself. That way you know it was filed. If not, you might get the same excuse I got…blaming the clerks for losing paperwork when in reality she hadn’t filed anything until approximately a week after she told me she would file it.

M. H.

Thank you. Thank you for helping me move on from a difficult time with care, patience, and affordability. I asked Irene and her wonderful staff for help overseeing my divorce paperwork. THEY WERE FANTASTIC. The quick replies, the clear understanding of the process, and the friendly genuine conversation were well worth the money and the time. I thought the paperwork was easy -- nope. But, for someone as well versed as Irene, it was. She's also extremely loving of our military and law enforcement. She comes from a family of service and it is reflective with her services as well. I really can't say enough. If you have any questions just walk in and speak with her. She's really honest and compassionate and she'll give you the best advice for the best price. Best wishes to Irene and the staff.
-Miko

P.s. a year later and this is still one of the best customer service experiences I've ever had. I hope Irene is still there, she's fantastic 🙂

pt730

After trying and failing to get results from other services in the valley, I was so pleased to find Irene at her convenient location in Lancaster. She corrected the issues that the others failed to address and fixed them quickly and inexpensively. She is truly a professional and I wish I could give her 6 stars! I strongly recommend her service.

Nancy M. D.

I've had several documents prepared and filed by Irene, she is very pleasant, professional and friendly. I would recommend her highly over other document service chains.

Sandi M.

I can't give Irene enough stars!! She was more then helpful not to mention extremely nice! I recommend her to anyone who needs legal documents prepared!!! Thank you Irene!!

Shelly V.

She is an awesome Woman! She knows her stuff. Very helpful and friendly . I would highly reccomend

james M.

She’s in a class of her own!! Really a sincere reliable caring person. 100% have a would recommend her to anyone with confidence.