Palmer Law Firm, Inc. - Marshall, Texas

Kittee K.

The marion county DA highly recommended Chase as I am for the 1st time in life going through the loss of a parent to whom I am the only heir. Chase and I initially spoke on Nov. 5th. He was very cordial, professional, informative & even gave me information and insight on things that would further help me along in the process. I was quite excited to have found him. During our conversation Chase told me his fees and the process & that he would email me and snail mail me an application to get things going. More than a week passes and I hear nothing nor received anything from his firm. I called & spoke to Rebecca & explained things to her. Rebecca has been the sweetest & quickly apologized and promptly sent me an email including Chase's email so that I could keep in contact with the firm and send any necessary documents to get my case going. I emailed the firm all documents I felt may be helpful in the matter on the 14th. As of this morning, Nov. 18th, I had heard NOTHING. At this point I wasn't even sure if Chase was still going to handle my case, so I called the office & told Rebecca (who was still just as sweet as ever and very apologetic) that I needed to know what I need to do next as I hadn't heard or received anything and needed to get this going. He told me things had been crazy there since i initially called. I'm unsure as to what she told Chase prior to connecting me to him, but he definitely was NOT the same kind gentleman I spoke to initially. He had a nasty tone in his voice as if he was aggravated or angry about something. I basically tried to explain to him what I explained to Rebecca. However, Chase kept cutting me off and continued to speak to me as though I was beneath him & aggravating him. He proceeded to say that he cannot expedite the process in the manner that I expected (I wasn't asking for expidition) and that perhaps I should find counsel elsewhere. Again I tried to explain that that was not what I expected, but was quickly cut off but with a slightly more elevated tone at which point I felt was a waste of time as he would not even listen to me so I hung up on him. Below is his respone:

Ms. Dunlap,
I have received your email dated November 14, 2024 with documents from Penny at Vera Bank. As you and I discussed by phone this morning, I am unable to get to this matter as timely as you would require. As such, as I was trying to tell you this morning on the phone, I am unable to work on this matter at this time and will need to decline the opportunity to assist you. Thank you for contacting our firm.

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I strongly do not recommend this attorney. He is a Dr Jekyll, Mr Hyde type individual. You don't know which one you will end up with at any given time.

Zoanne S.

I am so greatful to Mr. Palmer for his help. He went out of his way to find information for me and my family and to give us advice. I would highly recommend him for your legal needs. Thank you again Sir, we are very appreciative for your work.

Hod H.

Two months earlier, without charging me, Chase advised against certain clauses in a PSA and Deed I needed him to review. I used what he said in revising the Deed and PSA. I brought them back for review. He said they were good. He wouldn't charge me this time either, saying that he didn't do anything.

Becky K.

I called Mr Palmer to inquire about help on a matter. He was pretty curt and said he didn't have time for me or my case. He wouldn't even let me know if I had a case worthy of calling someone else. I totally get that you might not have time for my case. But a consultation phone call should at least be courteous and helpful. Wouldn't hire him now if he did have time.

Candy D.

Used Chase years ago for a family estate case. He was excellent and we won! I would definitely recommend!

Suzanne S.

Very professional and friendly. Spent time explaining my options in a way I could understand. He and his firm will be handling all my land/lease business in the future

stacy F. F.

Great attorney, easy to talk to. Gets things done in a timely manner

Michelle W.

He is an awesome person to work with - Chase Palmer.