Packrats' Mail-N-More - Yuma, Arizona

Address: 11862 S Foothills Blvd, Yuma, AZ 85367.
Phone: 83422103.

Specialties: Shipping and mailing service, Fax service, Mailbox rental service, Notary public, Packaging company, Tax preparation service.
Other points of interest: Identifies as veteran-owned, Identifies as women-owned, Wheelchair accessible entrance, Wheelchair accessible parking lot.
Opinions: This company has 76 reviews on Google My Business.
Average opinion: 3.9/5.

Location of Packrats' Mail-N-More

83422103

Packrats' Mail-N-More is a shipping and mailing service located at Address: 11862 S Foothills Blvd, Yuma, AZ 85367. They can be easily contacted at Phone: 83422103. The company offers various services such as shipping, fax service, mailbox rental, notary public, packaging, and tax preparation.

Packrats' Mail-N-More is proudly owned by both a veteran and a woman, making it a unique and diverse business. The entrance and parking lot are wheelchair accessible, making it easy for people with disabilities to access their services.

According to Google My Business, Packrats' Mail-N-More has 76 reviews with an average rating of 3.9/5. This indicates that the company has a good reputation and is well-liked by its customers.

One of the standout features of Packrats' Mail-N-More is their shipping and mailing service. They offer a variety of shipping options, including overnight and express shipping, making it easy for customers to send packages quickly and efficiently. Their mailbox rental service is also convenient for those who need a permanent address or a place to receive mail while traveling.

The fax service offered by Packrats' Mail-N-More is another great feature. It allows customers to send and receive faxes quickly and easily, without the need for a personal fax machine. The notary public service is also useful for those who need to have documents notarized, such as legal documents or affidavits.

The packaging company offers a wide range of packaging options, from boxes and envelopes to bubble wrap and packing peanuts. This makes it easy for customers to pack and ship their items safely and securely. The tax preparation service is also a valuable resource for those who need help filing their taxes.

Reviews of Packrats' Mail-N-More

Jodi Kernkamp

1/5

The absolute worst customer service ever! We got this mail box so we could have packages arrive securely. We don't get them sometimes because they just don't accept the packages. It has been several months of this. My husband has waited for nearly three months for his eye glasses because this place doesn't bother to check the address. My husband is a Vet. Not exactly easy to get his meds, glasses, etc being a snow bird now. We will NEVER use them again. So irritated and disgusted. From a Vietnam Vet.

Oliver S (23GT.net)

5/5

The U-Haul dispatcher screwed up and sent me to a different place when they weren’t even open but thankfully Packrats had the car trailer I needed that day. Their customer service was excellent too. I’ve had plenty of experience with U-Haul trailers before so I know my way around them but the lady at Packrats made absolutely sure everything was hooked up correctly, that I had all my documents and answered my questions about returning it after hours clearly and efficiently. A far cry from a lot of U-Haul franchise places that don’t even do the required minimum.

Linda Abreu

1/5

If this company had a Mission Statement it would say “If you don’t like it take your business elsewhere”. Gracie was extremely rude and condescending to my husband and I. The owner is no better, she just stood there and let her employee talk to us in an unprofessional manner. Gracie told my husband that if he didn’t like it, he could take his business elsewhere. We could not pick up our package because they had not processed it yet. When we went back to get it, they told us we could not have our packages shipped there anymore. We are senior citizens, never raised our voices, were not rude. I just told her if she had told us from the beginning, we would have waited a day to come get our package instead of 3 trips and 1 phone call.

Aaron Tsur

1/5

I don't normally write reviews but this place is so horrible I had to. The staff is extremely rude. I do not have a mailbox with them so I picked up a package that was shipped to them for me to call center they charged me $15 for a box of 10 by 12 by 18 very very light weight. I would definitely recommend not to do business at this place.

Patrick Barbour

5/5

Good service to have available if you are in Yuma in an RV and need a place to occasionally have packages delivered! I've picked up about 3 'call service' packages this winter and everything has gone smoothly, with a $5 charge each time.

Susan Arthur

5/5

Owners are stand-up people! I love this family owned & run business. They remind me of what customer service used to be like back in the day. They take great care of my mail and always remember me. Yes, you'll pay a little more to not stand in line at post office but remember, this is a business, this is how they make their living. I support local!

Chris Haney

1/5

ATTENTION FELLOW MILITARY FOLKS!!!

On June 19, 2023 (Monday), we went to return a U-Haul trailer to this place, but they were closed. We did drop it off in their lot and came back the following day to complete the return at precisely 0800 when they opened. The kind gentleman opened the place and we approached the counter to return the trailer. Then, an older woman came out and asked how she could help us, to which we replied we would like to return a trailer. She said “which one” to which I replied with the trailer number. She then says with some major attitude “which one”, to which again I say the trailer number. She then says “which one” rudely, so I told her “come outside and I’ll show ya”. At that point, the transaction turned south because this lady clearly thinks it’s ok to treat people like garbage, and I wouldn’t put up with it.

Recommended corrective action:

The lady could have politely asked “please show me which trailer you’re returning”, and this transaction would’ve went smoothly. Instead, she was downright rude. I see from other reviews of this place that there is a lady who works at the place who is rude and condescending. My guess is I must have been dealing with the lady with the terrible reviews.

If you want to have a bad day, I highly recommend going into Packrats’ Mail-N-More!

Enrique Mora Jr

1/5

Terrible customer service both in person and on the phone. Dropped off taxes for prep at the beginning of April. We were told they would be done on time. I have called multiple times and still nothing. It has been three months and she still hasn’t completed our tax returns. We will never use this service again.