On The Go Services - Cleveland, Ohio

On The Go Services: A Comprehensive Overview

On The Go Services is a versatile and customer-focused service provider located in Cleveland, Ohio. Dedicated to offering a wide array of essential services with a commitment to convenience and efficiency, the company has established itself as a valuable resource for individuals and businesses alike. The company’s core mission revolves around streamlining processes and delivering reliable support across various needs, from secure document verification to logistical assistance.

Location and Contact Information

Strategically situated at 15728 Lorain Ave, Cleveland, OH 44111, On The Go Services is easily accessible. Individuals can reach them directly via telephone at 8008061596. For further information and a complete list of services, visitors can explore their website at onthegoservices.org. This website provides detailed descriptions of each service offered, along with frequently asked questions and contact details.

Specialized Services Offered

On The Go Services distinguishes itself through its diverse service portfolio. Key offerings include:

• Fingerprinting Service: Providing professional fingerprinting for a range of applications, including employment, legal requirements, and background checks.
• Business Center: Offering a comprehensive suite of business support services, such as document scanning, copying, and printing.
• Drug Testing Service: Conducting confidential and accurate drug screenings for various purposes, adhering to strict protocols and ensuring privacy.
• Laboratory: Performing laboratory testing services, potentially encompassing various analyses depending on their specific capabilities.
• Notary Public: Providing official notarization services for documents, ensuring their legal validity.
• Shipping and Mailing Service: Offering efficient and reliable shipping and mailing solutions, catering to individuals and businesses.

The company’s commitment to versatility allows them to address a broad spectrum of client needs, emphasizing a one-stop-shop approach for many operational requirements.

Accessibility and Inclusivity

On The Go Services demonstrates a strong commitment to accessibility and inclusivity. The facility boasts a wheelchair accessible parking lot, ensuring ease of access for individuals with mobility limitations. Furthermore, they provide a gender-neutral restroom, fostering a welcoming environment for all patrons. These features reflect a dedication to serving a diverse clientele and adhering to modern accessibility standards. The company identifies as both Black-owned and women-owned, highlighting a commitment to supporting diverse entrepreneurship and contributing to the local community.

Customer Feedback and Reputation

Based on publicly available information, On The Go Services has garnered positive feedback from its clientele. Google My Business reviews consistently reflect a high level of satisfaction. The average opinion score stands at 4.3/5, indicating a generally favorable customer experience. Many reviewers commend the company’s speed and efficiency, with one customer noting an impressively quick turnaround time of just 6 minutes from start to finish for fingerprinting. Several users appreciate the seamless and hassle-free process, highlighting the effectiveness of their fingerprint readers and the overall ease of use. The ability to conduct business without an appointment and without experiencing any wait times is frequently cited as a key benefit. The business center’s services are also valued for their reliability and quality. The laboratory services, while less frequently discussed in reviews, appear to be conducted with professionalism and accuracy.

Key Features and Benefits

On The Go Services offers several key features that differentiate it from competitors:

• Convenience: The ability to conduct business without an appointment contributes significantly to its appeal.
• Efficiency: Rapid service times, as evidenced by customer testimonials, demonstrate a commitment to maximizing client time.
• Comprehensive Services: The diverse range of services offered allows clients to consolidate their needs under one roof.
• Accessibility: The wheelchair accessible parking lot and gender-neutral restroom contribute to an inclusive environment.
• Reliability: Positive customer feedback suggests a consistent level of quality and dependability across all services.

In essence, On The Go Services strives to provide a streamlined, accessible, and reliable service experience, catering to the diverse needs of individuals and businesses in the Cleveland area and beyond. Their focus on speed, convenience, and inclusivity positions them as a valuable partner for a wide range of operational and administrative requirements.

👍 Reviews of On The Go Services

Julie R.

5/5

Able to get in without an appointment and without a wait. Took 6 minutes from start to finish! Very helpful and great fingerprint readers. Tried the airport and they had a very hard time capturing fingerprints. No issues here! Very seamless and easy process!

Braeden K.

2/5

Update: bumping up one because the woman who actually did my pre check-in was extremely nice. I could tell she was stressed and seemed tired. They only had one person back there doing this and she mentioned that the machines they use are flaky and have a habit of going out. The lady at the front desk saw my initial post though before I went in. I'm not sure but I have a feeling she made me wait a little bit longer than I had to because she was upset. She made sure to loudly make it known that she read this and her irritation, which fair I guess. If she did make me wait longer, that's a shame because there were 4 other people after me that she also made wait longer as a result. Possible that's not the case though, just an assumption. End of the day though, my appointment was 1.5 hours late, so largely meaningless. Still highly recommend finding somewhere else or coming in expecting to wait way way longer than you'd expect

TSA Pre Check-in scheduled for 1210. Walk in and there were tons of people backed up in a real small room. Staff was incredibly rude and blamed the people inside for their own issues. Literally only 2 of them though and one just sat up front for check-ins while the other person did all the actual identifying work. It's incredibly confusing how to check in because it varies based on what you're having done and they aren't using a system to manage stuff. Everything is being written on a piece of paper, and they have absolutely no clue why the heck you're there. Why did I bother registering and paying online for you to have absolutely no clue what I'm here for and scheduled? People not here for TSA had to essentially reenter everything they had to online before and were asked to pay AGAIN as part of that process. I overheard a very frustrated woman talking to the staff as she was just trying to get the work she had already scheduled and paid for done. I arrived here 10 minutes before my appointment as I was instructed and won't end up getting in for it until over an hour after I was supposed to. Absolutely terrible. Find somewhere else to get this stuff done.

Christopher B.

5/5

Painless and no hassle. The owner is a solid dude. Honest, helpful and relaxed. No reason to be stressed doing a drug test.

Matthew J.

5/5

Had a TSA Precheck appointment at 12:30pm, was having an awful day and forgot my birth certificate. Staff was able to fit me in as a walk-in same day and made the experience as easy as can be! Received my eligibility notice today, was told it would take 3-11 business days! 5/5 would recommend to everyone looking for services.

Jamileth S.

1/5

I went here near the end of December. It is now the end of February and I still have not received my BCI. I have been calling asking whats going on and the only thing they tell me to do it call the attorney general. I called David Yost twice and both times they said they never received my BCI. I called on the go services FOUR times and each time they just told me to wait a few days and call back. I still have not received what I paid for!!!!!!

Black B.

1/5

UPDATED IN RESPONSE TO THE LYING OWNER’S RESPONSE! Do NOT go to On the Go Services! Apparently appointments mean NOTHING to the unprofessional folks they have working the front! One of the customers “cared” more about me having an appointment than the unprofessional RUDE staff did!! I will spend my money elsewhere and I suggest you do the same. DO NOT GO TO ON THE GO!! You have been warned! UPDATED to respond to the lying owner’s response…. As I stated DO NOT GO to ON THE GO SERVICES! The owner is a liar! I actually walked out those doors at 1:43pm…I did not walk in at 1:45pm as they stated. I was there long enough to know I was not spending MY money with your company! I will spend my money elsewhere. You are not truthful and your staff is rude and unprofessional like I said! DO BETTER! My google timeline is attached…although it says Flexdrive, (not sure why because I was not there) unfortunately I was at On the Go Services.

Connor W.

5/5

Experience was great overall. Clean building, and quick and easy process. Very helpful and nice representatives as well

berto R.

5/5

Had a TSA pre-check appointment on a Saturday afternoon and was in and out within 10 minutes. Very efficient and painless process.