Mail Max - Barstow, California

Lorraine Williams

The lady named Marie gave me the hardest time picking up my nephew’s school package. Because it was in his name she wouldn’t release it even though I’m his guardian, I showed my id with the same address and I showed the school id that shows I’m his name and shows I’m his gaurdian. She told me I would have to bring him in however he is only 11 years old. He doesn’t have a student ID the most that we could do is show my ID and show the tracking number and my email stating that this is for my house and it matches my address on my ID, and I got the email stating to come pick it up with his name on it. She gave me a hard time and was ignoring me most of the time if I could give a zero I would.

Tamra K Hollander

And in response to somebody else's comment about QR codes, I wasn't offered the $4 to print out my label...mixed reviews so maybe one bad seed working there...RAF

Nancy Smiles

I just love the people here ,they are so kind and we laugh and joke all the time in there and beleive me I'm there all the time. I will continue to do my business here and continue to post my good reviews until I'm done wrong . But I don't see that happening. They are Awesome !

Charlene Ferrer

This is where you go for the worst customer service ever and for your very important UPS red Saturday delivery to be lost. Inept, no desire to help you whatsoever, both people behind the desk could not even advise on the correct UPS next day air label to use. Um I’m sorry I’m not sure which form you should use but they are all over there on that shelf. YOU a will have to figure that out. Yup, went in and did my best to find the form, filled it out, btw their overnight Saturday delivery charge was $130.

And guess what it’s Monday and my package still hasn’t arrived! So I guess I need to figure it out for myself but do not go here. The worst I’ve ever experienced. I am calling the manager because they need to know. They do not deserve even 1 star. It’s bad enough they didn’t know what they were doing but there was no desire to help whatsoever. And what I sent was very important so let’s hope I can track this package down.

Rating is negative -10 stars. I had to put one star which was not deserved in order to post this review

Susanne McAllister

LESSON LEARNED!!! Now that my package has been picked up by UPS, I want to share how this place is a HUGE rip-off. Sent a package out today and paid $96.76.... checked online in my Pirate Ship App $28.78 for same service....I can understand paying for the "service" provided by this store, but $69.98 to use their service is ridiculous!!! Transaction took less than 5 minutes!! Will NEVER use them for anything in the future!!

Merrill Gracey

I paid $84 for Fed Ex 2 day air fast shipping to Washington State. Package took a week to get there. When I went back to MailMax with questions, they acted as if they couldn't care less. Said it was a ground shipment. They overcharge and do not deliver what you pay for. Stay away from this place. I will use the post office from now on. These people are not in business to help you. I hope they are not in business much longer. We are better off without them in this town.

Axel Crespo

This place is awesome. The lady stayed after closing to help me out, and that greatly appreciated. Awesome customer service.

Garry Murrell

I do ALL my shipping from this location