Madison County Service Center - Huntsville, Alabama

Madison County Service Center

The Madison County Service Center, located at 1918 N Memorial Pkwy, Huntsville, AL 35801, United States, is a county government office that provides essential services to residents and businesses in the area. With a phone number of 256-489-8000, website at madisoncountyal.gov, and an average rating of 4.1/5 based on 121 Google My Business reviews, the center is well-regarded by those who have used its services.

Specialties: As a county government office, the Madison County Service Center offers a wide range of services to the public, including vehicle registration, driver's license issuance and renewal, and other essential functions. The center is committed to providing efficient and friendly service to all customers.

Location and Accessibility: The service center is conveniently located at 1918 N Memorial Pkwy, making it easily accessible for residents throughout Huntsville and Madison County. The facility is equipped with a wheelchair-accessible entrance and parking, ensuring that all customers can access the services they need.

Hours of Operation: The Madison County Service Center is open Monday through Friday from 8:00 AM to 4:30 PM, providing ample time for customers to visit during regular business hours.

Additional Services: In addition to the core services provided by the center, there are several other points of interest for customers to take advantage of. These include on-site services such as vehicle inspections and disability placard applications, as well as assistance with voter registration and other county-related matters.

Customer Reviews: The Madison County Service Center has received positive feedback from customers, with many praising the helpful and knowledgeable staff, efficient service, and convenient location. The center's commitment to customer satisfaction is evident in the high average rating and the numerous positive reviews on Google My Business.

👍 Reviews of Madison County Service Center

Chase H.

1/5

If I could give 0 stars I would. I am 22 years old and this is my first time transferring from a different state. I have my AL license and was coming to get a tag. As soon as I walked to the window the lady at L6 or L5 I can’t remember, was extremely irritated and made me feel very uncomfortable it honestly hurt my feelings because I completely understand customer service is hard and they have a lot of customers but I waited patiently and treated the staff respectfully just to have someone treat me like dirt for needing a tag.

The B.

1/5

I had to renew license today. The older white/Karenlady working one of the L windows needs to retire or acquire customer service training. She was very rude when giving directions and information. There is too much nepotism, not enough multiculturalism at this service center. Shout out to the security guards who were nicest people we encountered. Thank You for trying to keep everyone safe.

M A. H.

1/5

The 1.5 hour wait was frustrating enough, but the subsequent rudeness of the staff was unacceptable. Despite being prepared and courteous, I was met with barked orders and witnessed them complaining amongst themselves. While I appreciate that they might have been busy, their behavior towards customers was unwarranted. I would rather travel further for a better experience than return to this location….!!!!

Kerisha C.

5/5

Shoutout to Ms Tammy, she made my life so much better today! I had been calling every number I could find trying to get a person to answer my questions about my tag and she picked up for me and went above and beyond! I love and appreciate you and your helpfulness today!!! ♥️

Olivia R.

5/5

Every time I have had to come to this service center- it is extremely clean and efficient. Today- I thought FOR SURE it would be a long wait to update my new name & get a new license (due to the amount of people inside); but I signed in- walked over to find a seat and my number was called. In and out in 10 minutes. Very pleased.

Taylor A.

1/5

I waited for two hours. The wait alone was bothersome, then when I finally got called up the staff was extremely rude. When I tried to ask questions they were barking orders and complaining to each other the entire time. I understand being busy and stressed, but there is no reason to take it out on people who had everything needed and were polite. I would chose to take a longer drive before coming here again.

Lauren

5/5

I renewed my tags online and they were lost/delayed in the mail, so I came by the service center to get new stickers printed. After coming in and going through security, I was able to use the kiosk to get a number. I was almost immediately called up to a window and got my stickers. I was in and out in less than 5 minutes which is a new record. I know this won't be the case every time but I'm very happy with the updated capability of this service center!

M A. B.

5/5

Absolutely the best experience at a government service building! The kiosks make everything move smoothly for drivers license and automotive tags. Each and every employee was friendly and efficient.