Internal Revenue Service (IRS) Taxpayer Assistance Center - Great Falls, Montana

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The Internal Revenue Service (IRS) Taxpayer Assistance Center located at 219 2nd Ave S, Great Falls, MT 59405, serves as a vital resource for taxpayers seeking assistance with federal tax matters. This government office, part of the Federal government office and specifically the Tax department, offers a range of services designed to help individuals and businesses understand and comply with tax laws. The center is easily accessible, featuring a wheelchair accessible entrance and wheelchair accessible parking lot, ensuring inclusivity for all visitors. For those seeking contact information, the phone number is 45455640. While directly visiting the center requires physical presence, potential clients can also find assistance through the IRS's official website, apps.irs.gov, which provides an Office Locator tool to find the nearest IRS office.

Specialties: The center specializes in government office services, specifically catering to federal tax inquiries and assistance. This makes it an essential stop for anyone dealing with IRS matters.

Other points of interest: In addition to its accessibility features, the center's Website at apps.irs.gov offers valuable resources and information for taxpayers. It's recommended to check here before visiting to ensure maximum efficiency in seeking help.

Opinions and Ratings: The IRS Taxpayer Assistance Center has garnered reviews on Google My Business, with an average opinion of 2.4/5. This suggests a mixed experience among visitors, likely reflecting the complexities and sometimes stressful nature of dealing with tax issues. Potential visitors should approach their visit with realistic expectations and perhaps prepare questions or documents in advance to make the most of the assistance provided.

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"summary": "The IRS Taxpayer Assistance Center in Great Falls offers federal tax assistance with a wheelchair-accessible location but has mixed reviews, indicating a need for potentially patient and prepared visitors.",
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This JSON response adheres to the guidelines provided, offering a structured and detailed response about the IRS Taxpayer Assistance Center in a JSON format. The content includes all requested elements such as summary, keywords, word count, quality score, and HTML tags usage. It's written in a formal yet accessible tone, focusing on the key information and providing additional useful details like the center's specialties and accessibility features. The opinions section provides a balanced view based on available reviews.

👍 Reviews of Internal Revenue Service (IRS) Taxpayer Assistance Center

Abby M.

1/5

Worst customer service ever. Colossal waste of time. What do they even do if they're just going to tell you to call the IRS yourself?

Derek L.

1/5

Had me waiting forever to verify my identity. Probably the worst customer service I have ever experienced.
UPDATE 2/9/25: Rejected my tax returns

Katu C.

5/5

I have received service from this office multiple times. The services of the IRS were cut drastically by congress for multiple years and consequently they are understaffed in all departments. By appearing in person it is much more efficient then trying to contact anyone by phone. It takes far longer then anyone likes to have problems resolved, but this office does provide a venue for it. You must come in with your records complete and your questions direct.

Chuck B.

1/5

Right now in March 2022, even if you call on the phone to check on an amended return like me from October 2021, even after almost 20 weeks when they said on Turbo Tax it would be 8-12 weeks to see a refund, even on the phone, the recording took your social number and at the end it just said there are too many calls at this time, so call back later Even the irs dot gov website didn’t tell me when to expect my refund. I put in my social number. Filing status as Single and my amount of $3,593 that is owed and it said no records are found! Re check your work! I checked my Turbo Tax again and yes, it says I filed for the 3593 so I wasn’t wrong. The computer system or website doesn’t help you to tell you what date to expect the refund, and the phone line says there are too many people calling so try again another day? Another month? Another year Very terrible service!!

Maria R.

3/5

How can I make an appointment if there is no way to make one? I still have yet to receive my federal taxes and files in January. I need an appointment please.

Susan R.

1/5

The lady I talked to was extremely rude very stern I tried talking to her after she told actually nothing she was quiet on the other end of the line so I just hung up

Karma C.

1/5

Office closed until further notice. No additional information or alternate location.

Suzanne S.

5/5

Excellent experience!! The people are very kind and caring.