Holes in the Wall - Mailboxes, Shipping Gifts & More - Ukiah, California

Nicole L

I called this place asking if they allowed one time shipments delivered to them, the lady on the phone seemed nice and said yes for $9.99. That was acceptable to me and I was excited to have a place to ship my 4 month olds (at the time) bassinet. I also chose to get pants shipped at the same time and selected for them to be in the same package.

Well we arrive the day it’s delivered at 4:45, I walk in and no one is around to help. I finally spotted a woman lounging in a back office on her phone. I called out to her by saying “hi excuse me”. She looked up from her phone and said “yes” like I was inconveniencing her and kept her phone up at her face. I told her why I was there and she is starts giving me an extremely hard time because I don’t know the exact lingo for shipments and receiving. She finally gets up to come to the counter with one package that has holes all through it. I pointed it out and she goes “well I didn’t ship it” with SO much attitude. At this point I ask her if I did something wrong and she tells me no. So we move on and she tells me it’s $20 for 2 packages, which I didn’t argue with but I did say “man I’m paying more to have this shipped than the item itself.” She snaps at me and tells me to get a mailbox. I was in shock. I told her we live in Florida and I had to buy a bassinet so this was my only choice.

She tells me to go pick my package up in the back and makes a comment about how I must have a newborn. I told her I have a 5 month old to which she responds “uh the box says 0-5”. We’re only using it while we’re visiting.

I was met with SO much judgment at this place for no reason. I left wanting to cry. I was so nice to the woman up front and she was so nasty to me. You couldn’t pay me to come back to this place. And I wouldn’t advise anyone else to go at $10 a package. Lord forbid Amazon ships your packages separately, you’re gonna pay dearly.

Heidi Deguzman

I appreciate Anna and her staff's professionalism and customer support! I choose them over others because they can pack and ship your items safely and efficiently! In addition, they are a Notary Service and so much more! Grateful that they are good people who are helpful and kind! They have helped me for years with all my business and personal needs, packaging mailing and Notary Services. Highly recommended!

Bob Villia

I love this place. They are super friendly, willing to help, and always have a smile. I always leave here feeling great. The prices for the box are fair, you can do a one stop shop for your mailing needs, and they have a great gift store there. No matter if you want to ship USPS, ups, FedEx, they have it covered.

Heather M

I was trying to call the number listed for FedEx and a lovely women answered who let me know that it was not FedEx but went on to help me and let me know of my options anyway. The level of customer service at this business!!! ?

Robert Schroeder

The good folks here take pride in being able to package and mail off almost anything. They're always helpful, kind, and friendly. They also have an eclectic gift shop with something for just about anyone. Treat yourself to a truly enjoyable experience at holes in the wall this holiday season and save yourself some stress.

Tom Greenaway

Great little gift shop at which local residents have been able to have numerous "to do list" items quickly and efficiently resolved; including Notary and faxing of documents. Drop in, take a look around, one day you will like knowing this shop exists.

Joan Kelly

The young woman who helped me was kind and very knowledgeable, and she let me pet the cutest dog that came out from around the back to see what was going on. I cannot stress enough how good the dog is lol. For real though.

Walker S

Consolidated mail stop- choose your delivery sevice, they will even package it for you! Plus, they offer personal mailboxes, mexico calling cards, and even Girl Scout Cookies, all at reasonable prices. Room for improvement with regard to streamlining mail/package handling and making accurate notifications of their delivery in a consistent and timely manner, and on a regular basis. Overall, though, this is a great business offering a lot of services all at one spot, and they seem like good people. Love stopping here!! ❤