Aaron Davitt
4/5
Update as of September 2024-
Changing my review to 4 stars. Leslie Garske met with me and I discussed the issues we experienced by our mediator last year (see original review below). She listened, was considerate, and apologized. As a result, she provided a partial reimbursement for the overcharge that occurred. In all, while it took time to remedy the situation, I appreciated the follow up and solutions she provided.
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I am writing this review for mediation services that were performed in September 2023. The divorce paperwork went through and there were no issues with filing the paperwork. Hiring a mediator is cheaper than each person hiring their own lawyer. However, my ex-wife and I did find the mediation process challenging and we feel we did not get the service that was promised. Hence the two stars.
We had an initial meeting with Leslie to assess the amount of work it would take for my ex-wife and I to get divorced. We were told that we were not a complicated situation since we had no kids. A quick process, we were told, and would likely get money back from our retainer fee. Typical divorces that need a mediation process require a higher retainer, but we were told for our situation it would be less than the typical retainer fee. My ex-wife and I made note of this in our notes, happy that this process would not be expensive, and paid the retainer fee.
Our case was taken over by Jessica, the mediator. Initially things went well but things took a turn once we started the process. Our first meeting with Jessica discussed our assets that my ex-wife and I had. We clearly defined what belongs to who. When we received a summary email later on, our mediator flipped our assets. A mistake on their part which we would have to pay for later, literally. That was the first red flag.
When we were finalizing the paperwork, we had to repeat and remind the mediator what we discussed previously to make sure it was entered into the paperwork because the mediator did not add it for some reason. Also, as we read the final paperwork as a group, I had to point out a few times that the way the mediator drafted the language was vague. When I pointed it out, she said, "good point". Another red flag.
In all, we spent ~2 hours in meetings. We were told it can typically take 8 hours of meetings. My ex-wife and I felt great that we finished everything quickly. At the final paperwork meeting, they said they would wrap up everything and email us the final paperwork to file to the courts. Within 15 minutes of leaving, we received an email saying the paperwork was done but, before they could send it to us, we had to pay another $1k to get the final paperwork. They claimed this amount was to cover other work that was performed. Since we wanted this process to be done, we paid the extra fee. We asked for clarification but received a vague itemized bill.
Things to remember when going through this process:
- If you make a mistake, you have to pay the lawyer to fix it. Makes sense to me. If the lawyer makes a mistake, you have to pay for it. That does not make sense to me.
- The divorce process, from filing to the judge signing, takes a MINIMUM of 91 days, not 91 days exactly as we were told. We received conflicting information about this. We were lucky that everything worked out in 91 days but be aware it can take longer. So, plan your life accordingly.
Did everything work out at the end of the day? Yes. The paperwork went through the courts. But the issues with us catching and fixing the mediator's mistake, being billed an extra $1k and feeling like our paperwork was being used to hold us hostage, so we would pay the extra fee, left a bad impression on us. Getting divorced is expensive but a mediation process does not have to make it more expensive. I realized that divorce laws are written to keep lawyers employed and not for individuals to figure out themselves.