E-BOGU - Irvine, California

Address: 1581 Browning A, Irvine, CA 92606.
Phone: 9497568880.
Website: e-bogu.com
Specialties: Martial arts supply store, Martial arts school.
Other points of interest: Small business, Delivery, In-store pickup, In-store shopping, Wheelchair accessible entrance, Wheelchair accessible parking lot, Credit cards, Debit cards, NFC mobile payments, Credit cards.
Opinions: This company has 19 reviews on Google My Business.
Average opinion: 4.4/5.

📌 Location of E-BOGU

☎️9497568880

⏰ Open Hours of E-BOGU

Monday: 9 AM–5 PM
Tuesday: 9 AM–5 PM
Wednesday: 9 AM–5 PM
Thursday: 9 AM–5 PM
Friday: 9 AM–5 PM
Saturday: Closed
Sunday: Closed

E-BOGU: A Comprehensive Guide

E-BOGU, located at 1581 Browning A, Irvine, CA 92606, is a leading martial arts supply store and martial arts school that has garnered a reputation for providing top-notch products and services in the industry. With a website and a customer-centric approach, E-BOGU has become a go-to destination for martial arts enthusiasts and professionals alike.

Specialties and Services

The store specializes in offering a wide range of martial arts equipment, including kendo bogu sets, swords, protective gear, and training accessories. E-BOGU also provides instruction and coaching for various martial arts disciplines, catering to both beginners and experienced practitioners. With a focus on quality products and expert guidance, E-BOGU has earned a strong reputation in the community.

Other Points of Interest

Small business: E-BOGU is a locally-owned and operated business, which allows them to provide personalized service and support to their customers.
Delivery: The store offers delivery options to ensure that customers receive their purchases promptly and conveniently.
In-store pickup: Customers can choose to pick up their orders in-store, saving time and added costs associated with shipping.
In-store shopping: E-BOGU provides an inviting and well-stocked in-store shopping experience, allowing customers to browse and select products in person.
Wheelchair accessible entrance and parking lot: The store has taken measures to ensure that their facility is accessible to all customers, including those with mobility challenges.
Payment options: E-BOGU accepts various payment methods, including credit cards, debit cards, and NFC mobile payments, making it convenient for customers to complete their purchases.

Customer Opinions and Reviews

E-BOGU has received 19 reviews on Google My Business, with an impressive average rating of 4.4/5. Customers appreciate the store's prompt response, shipping, and delivery services. Many have reported positive experiences with their purchases, such as kendo bogu sets, and have found the in-store shopping experience to be enjoyable and informative. However, some customers have mentioned that more information on product superiority based on price would be beneficial when making purchases.

Overall, E-BOGU has established a strong presence in the martial arts community through its commitment to quality, customer service, and accessibility. The store's website provides a comprehensive selection of products, making it easy for customers to shop from the comfort of their own homes. With a 949-756-8880 phone line and a dedicated team, E-BOGU is well-equipped to assist customers with their inquiries and needs.

👍 Reviews of E-BOGU

EdMenSal

5/5

So far, I’ve been very pleased with their prompt response, shipping, and delivery.
Paid a bit more for the kendo bogu set, but no explanation on the difference regards to products level of superiority based on price. Still researching to see what I paid for. Overall, very good purchase experiences.

David

1/5

Ordered tsuba that was supposed “leather”, but what I got was plastic that are no better than the $3 tsubas. Paid $50 for 2 “leather” tsubas. Got refunded back $23

Joey D.

5/5

Highly recommend them overall.
Some of the best service I've ever experienced in the US.

I got a shinai for Christmas mistakenly it was the bamboo only and the tsukagawa wouldn't go on without equipment fitment. They took care of everything for me after sending it back and kept me in the loop the whole way.
This is not to mention that they also fully assembled it for me after having sent it back not just the tsukagawa fitment free of charge.

Devon P.

5/5

I wish I could leave more than five stars. I’ve ordered from this company in the past and have always enjoyed the quality of my items. However this order they’ve gone above and beyond with the customer service. Received a call from EBOGU and he stated that he was trying to make sure the order shipped out today ( I placed this order only maybe 1-2 hours ago) and that the hakama I ordered was back ordered, waited super patiently for me to check the size of a different hakama I own, then immediately offered to ship out one of a different material that was the color and size I need, as well as a refund for the difference in price. Addressed my issue, offered a resolution, and then executed, all while being super polite. By far the BEST customer service I’ve ever received.

Hinjun H.

5/5

By far, one of the best purchasing experiences I had. I recently made an order, but accidentally entered in the wrong shipping address. One quick phone call later, and the shipping address was updated. The man I dealt with over the phone was very quick, and corrected the problem without any troubles. Excellent customer service, and I would highly recommend buying from E-BOGU!

K. C.

5/5

Highly recommend coming to the physical store if you're getting Kendo Bogu combo set. It's better to measure, feel, and see how it fits. Staff have Kendo's background, so they are very knowledgeable. There's literally a Dojo right next door! Overall, E-Bogu staff are friendly and helpful, and gears are reasonably priced with occasional deals.

Sanada

2/5

Edited. I'm changing to 2 stars because of the holiday season order.
One of my client asked me to order a Iaito as a Christmas gift for his son. Order was placed and money was withdrawn. After 11 days and when the shipment should have been delivered, I reached out for an update because I was not giving a tracking number.
They told me we are out of stuck of the Iaito that my client wanted. They said, due to COVID-19 we are limiting staff number and we did not keep track of the orders. So they simply said sorry, we have other ones if you like to. And that was it.
So Christmas passed already my client was waiting very patiently for the Iaito to be very disappointed at the end.
However. I promised that this will not happened again and Because I did not deliver on time I will get his son Iaito as a gift when they're back in stock.

I'm very disappointed with E-Bogu.
As an E-commerce I think they should do better in taking orders and mostly in communicating early if they're out of items, not to mention holding the money for 11 days then issue a refund that takes 5 to 7 days.
Just as bad as banks.

Joaqomole

5/5

Amazing customer service. I got everything properly fitted and the employee working with me was amazing.