ChildCareGroup - Dallas, Texas

ChildCareGroup: A Focus on Child Welfare

Located at 3000 Pegasus Park Dr suite 800, Dallas, TX 75247, ChildCareGroup stands out as a non-profit organization dedicated to enhancing the lives of children through various welfare services. With a contact number of 214-630-7911, potential clients and volunteers can reach out easily. Their official website, childcaregroup.org, offers a wealth of information about their mission, programs, and how one can get involved.

ChildCareGroup specializes in providing essential support to families in need, focusing on non-profit services that are crucial for child development. Their commitment to inclusivity is evident with features such as a wheelchair accessible entrance and a wheelchair accessible parking lot, ensuring that all individuals, regardless of mobility, can access their services comfortably.

For anyone considering engagement with ChildCareGroup, it's important to note their solid online presence, evidenced by the positive reviews on Google My Business. However, the average opinion score of 3.5 out of 5 suggests there's room for improvement in certain areas. Despite this, their wheelchair accessible facilities and flexible engagement opportunities for volunteers and clients alike are commendable.

Key features of ChildCareGroup include:

- A dedicated mission to support children through non-profit efforts.
- Accessibility for individuals with mobility issues.
- A transparent online platform allowing potential partners and supporters to engage easily.
- A variety of programs aimed at child welfare, although specifics would be best explored directly on their website.

If you're looking to contribute to child welfare in Dallas or seeking information on how to support such initiatives, ChildCareGroup is a noteworthy organization. Their efforts, paired with the accessibility features, make them a favorable choice for those aiming to make a positive impact. For those interested in getting involved or learning more about their programs and how to support, visiting their website at childcaregroup.org is highly recommended. Here, you can find detailed information on their services, volunteer opportunities, and ways to donate or sponsor their programs.

👍 Reviews of ChildCareGroup

Jasmine C.

1/5

She told me that she updated my information and placed me on the waiting list aka the priority waiting list because my son has a disability but she didn't place me on the waitlist. She also didn't update my information. I'm guessing it's because I'm black and this is typical behavior for people like her. They always like to snuggle the resources for families for themselves. One of them even told me to go back to Tennessee.

Christine P.

1/5

This place is so disappointing. The first time I had applied everything went well, I had a very helpful case worker and was given enough time to find a provider. The second time I applied, my case was rushed. The caseworker I had seemed like she didn’t care to help just wanted to rush the process. She gave me only 6 days to find a provider, after sending in all my check stubs. After telling her that majority of the ones I called had a waiting list she still insisted that my case will close. After explaining to her about the waitlist, she argued back with me and told me that not all of them have waiting lists. This place is suppose to help single, low- income families who are in need of day care. She didn’t care if the provider was far from my house and from my job. But isn’t that what day care is for ? Finding one that your child can be safe in, one that’s Convenient !! Anyways my caseworker was trash, and I couldn’t even get her name.

lirian I.

1/5

As I read other reviews while being on hold because I was also lied to about what to do so my case could move forward. My “case worker” Vanessa has been horrible. Calling me from blocked numbers requesting information I have already told TWO other employees I do not have and should I fill out another application or something to update this and being told it’s fine they would put it down on my case. Now I’m requesting to file a complaint and being placed on hold for more than 30min only for them to tell me that I have to send an email and so on and so forth. Now having to write an appeal because even tho I was giving until TODAY to turn in the information she’s requesting she’s already closed my case.

P R.

1/5

I have been calling for two weeks and no one answers! Finally got a call back and the lady who called me had a very sarcastic irritated tone. She asked why I was calling and I explained my whole situation of being without a sitter soon. Only for her to tell me she didn't hear anything I said. At that point I felt like I was bugging her my kids have been in an in home day care since birth. In a few weeks that will no longer be available so soon I will be out of a job because this program said I will have to wait 2 months for a call back! Thanks again!

Christina W.

5/5

Every interaction I’ve had with customer service and case workers have been extremely positive. They’re always extremely helpful and fully answer my questions and concerns . Even when I ask a question through my online account it says 10 days for a response and it is usually 48 hours at the most and they call you.

MO K.

1/5

They always have me on hold and my friend been on list for 3weeks she already got a call back i been on there for 3 months hvnt heard nun. Its like r they really here to help us or just collect a check. And whats the point of renewing when im still paying to much as i wait. I dont understand this is set up for us to fail, As parents and as human. They need to do better. Please.

Cari M.

2/5

I feel like daycares need to be more attentive about their openings when weather conditions happen. I get when it gets really really bad, they have to close. But when it starts to clear up and the streets are drivable, daycare has to depend on school districts when really they are closed. It shouldn’t even be that way at all. Parents have to work!!!!!

Joy

1/5

I'm giving them 1 star because you can't give ZERO!! Child Care Group is by far the worst organization when it comes to assistance. They're not determined to help families who TRULY need assistance. They will give you the run around for months and months, and then magically tell you that you aren't even on the waiting list. If you are a parent who's actually working or going to school and doing something with your life they're not going to help you. They are set up to help the parent who sits on their lump all day long working for pennies. I'm a single mother of one, and by single mother I mean the other parent is deceased. Without even knowing the rest of my story can you imagine knowing that I was denied assistance!! They make so many excuses as to why you don't qualify or tell you you didn't submit your documents, even though you have a receipt saying that you DID!! The whole system and foundation of CCG is ridiculous... so if you want a headache and to add more stress to your life by all means contact them. But for those of you who want a peaceful experience find a different organization that actually CARES!! Because this is not it!!