Catterlin & Arnold Law Firm - Lowell, Arkansas

wolf1 M.

I would not recommend this law firm to anyone at first everything seemed professional and good however. I had a payment agreement set in place and I had to call 3 different times for the fact that they did not want to honor the agreement and tried to charge me on when I wasn’t supposed to be charged and I had to call three different times to get that fixed. not only was there an issue with billing My court date was canceled for the fact that all of the attorneys and judge agreed on everything I wasn’t even able to explain myself I never agreed to anything and then when I emailed my lawyer, I got an email from a different person at the office saying that I’m terminated so they refuse to talk to me. This law firm has very questionable ethics and I would not recommend to anybody

Kandus M.

After my experience, I have to say this is the best law firm out there! Ben was professional, approachable, and available for any question that I had. He had my best interest in mind all while keeping my spirits up! I would recommend Ben Catterlin to anyone in need of representation.

Meggan

I cannot thank Payton Hamric enough for the incredible support and expertise she provided during my divorce and custody case. Payton's kindness, understanding, and responsiveness truly set her apart as a top-notch lawyer. Throughout the entire process, she eased my fears and made me feel like I had a dedicated advocate fighting for me and my children.

Payton went above and beyond to ensure that every detail was taken care of and that our best interests were always the priority. She brought up important considerations that I hadn't even thought of, showing me just how dedicated she was to securing the best possible outcome for us.

Thanks to Payton's hard work and dedication, my kids and I are now in a much better situation post-divorce. I am forever grateful for the positive difference she has made in our lives. If you are looking for a compassionate, knowledgeable, and dedicated lawyer, look no further than Payton Hamric. She is truly a gem in the legal field and I will never forget all that she has done for us!

Shirley L.

The first time I used Ben Catterlin was a few years back and he was expensive but also helpful. I did have to schedule an in office visit to get our questions answered because he wasn't very informative via emails. This was the first time I ever retained a lawyer so I assumed all lawyers acted the same way and were almost impossible to make contact with.
Recently I referred him to 2 different friends of mine. His performance was inexcusable to say the least. The first friend is now in prison. I don't feel he did his best to defend her. He never met with her in person. 2 days before her trial he called her on the phone. During the trial he never presented the defense she requested him to use. She paid him $5000 and he only spoke to her twice before the trial.
The other friend I referred him to had even more disappointment with his services. He never returned any of the clients phone calls.
He did reply to a few emails. He filed papers to the court saying he would represent the client, and he made one court appearance to enter a plea and request a jury trial. He was paid $7500 in Nov 2024 for representation. The client passed away in December 2024. The case was then dismissed. However there was still the case to return the clients property that was confiscated during the arrest, which had a value of well over $40,000. The clients heirs/estate administrator (the clients daughter) tried to discuss the case with Ben Catterlin but did not receive any satisfaction. He never returned any of her phone calls. so she hired another attorney. The new attorney discovered documents she was never made aware of such as counter offers from the prosecuting attorney and all the property confiscated during the initial arrest was going to be auctioned in 2 days. Luckily the new attorney has been very helpful. When she told Ben Catterlin that she no longer wanted his representation he became very hostile. She requested a refund and he refused. Saying he didn't have to give her a dime. However, she had a previous email from him sent shortly after her father passed away saying he would refund the $7500. After telling him that he has agreed to refund $2500. I would not use Ben Catterlin for anything.

Jennifer H.

Makenzie Arnold at Catterlin & Arnold Law Firm was an absolute lifesaver during one of the hardest times in my life. I was in an abusive relationship, scared, and unsure of how to move forward. From the very first consultation, she was different from the other lawyers I spoke with—she didn’t just listen, she *fought* for me. When I was too afraid to think clearly, she was my strength.

My ex-husband tried to keep me off financial documents, but Makenzie wouldn’t let that slide. She made sure I got what was *fair*, not just what was easy. She also helped me stay on top of local law enforcement, who too often don’t take the time to truly protect women in these situations. Her dedication and persistence made all the difference.

I would recommend Makenzie to *anyone* needing a fierce yet compassionate advocate. She has a heart of gold and the tenacity to match. If you're looking for an attorney who will truly stand up for you, look no further. 💛

Adri L.

I am updating my review due to serious concerns about Ben's performance on my case. We hired Ben over a year ago on a felony case and paid $5000.00. I've noticed a significant decline in his responsiveness, and it’s concerning especially as trial approaches next month. He has not followed up with the witnesses we provided, and hasn’t told us how he plans to defend in court. Several calls and emails have gone unanswered, leaving us in a troubling situation.

So far, pending waiting to get more information. Will update after trial as well.

Scott E.

A terrible person who represents terrible people. Also claims she knows every attorney in Arkansas and they all contact her to ask if they have a chance against her. Would you ask your competitor this? Unethical and weak. But you should see her emails to the judge and staff that are soooo charming.

Alyssa B.

Speaking from my own personal experience! Ben was my attorney for my case. Him and his team were responsive, polite and professional through my entire case which lasted 10 months. He really eased my mind about the situation and answered any questions that I had, even after my case ended. He’s also very humble which is how your attorney should be with you! Every dollar spent on him was well worth it. Ben will be my attorney of choice should I ever need a lawyer in the future! 🙂