Columbia Auto Body - Whitman, Massachusetts

Address: 681 Temple St, Whitman, MA 02382, United States.
Phone: 3394692689.
Website: columbiaautobodyinc.com
Specialties: Auto body shop, Car detailing service.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet, Assistive hearing loop, Wheelchair-accessible seating, Gender-neutral toilets, Mechanic, Toilet, LGBTQ+ friendly, Transgender safe space, Appointment required, Appointments recommended, Credit cards, Debit cards, NFC mobile payments, Credit cards.
Opinions: This company has 72 reviews on Google My Business.
Average opinion: 4.6/5.

📌 Location of Columbia Auto Body

Columbia Auto Body 681 Temple St, Whitman, MA 02382, United States

⏰ Open Hours of Columbia Auto Body

  • Monday: 8 am–6 pm
  • Tuesday: 8 am–6 pm
  • Wednesday: 8 am–6 pm
  • Thursday: 8 am–6 pm
  • Friday: 8 am–6 pm
  • Saturday: 8 am–12 pm
  • Sunday: Closed

Introduction

Nestled in the heart of Whitman, Massachusetts, Columbia Auto Body has been a beacon of quality and reliability in the automotive repair industry for many years. Located at 681 Temple Street, this esteemed establishment has built a strong reputation for its exceptional auto body services and unparalleled commitment to customer satisfaction. Let's delve into the details of this distinguished business.

Main Services

  • Auto Body Repair: Columbia Auto Body specializes in restoring damaged vehicles to their pre-accident condition. Their skilled technicians are equipped to handle a wide array of damage, from minor dents to major collision repairs. They utilize state-of-the-art equipment and follow industry best practices to ensure the highest quality results.
  • Paintless Dent Repair: This innovative technique allows for the repair of minor dents and dings without the need for painting or body fillers. It's an eco-friendly and cost-effective solution for those seeking to maintain their vehicle's original paint job.
  • Car Detailing Services: In addition to their repair services, Columbia Auto Body also offers comprehensive car detailing. Their meticulous cleaning process ensures that your vehicle's interior and exterior are restored to a showroom shine. Services include washing, waxing, polishing, and vacuuming.
  • Wheel Repair and Refinishing: Damaged or worn-out wheels can significantly impact your vehicle's appearance and performance. Columbia Auto Body offers wheel repair and refinishing services to restore your wheels to their original glory.
  • Insurance Claims Assistance: The team at Columbia Auto Body is well-versed in dealing with insurance companies and can guide you through the claims process. They work closely with various insurance providers to ensure a smooth and hassle-free experience for their clients.

Location and Access

Columbia Auto Body is conveniently located at 681 Temple Street, in the heart of Whitman. The business is situated near the intersection of Route 18 and Route 123, providing easy access from neighboring towns such as Abington, Pembroke, and Hanson. The shop is approximately 15 miles southeast of Bridgewater and 20 miles southeast of Brockton.

For those commuting by public transportation, the Whitman Commuter Rail Station is about a 10-minute drive from the auto body shop. Several bus routes also serve the area, with stops nearby. Additionally, the business offers ample parking space for customers, including designated areas for vehicles awaiting repair.

Featured Characteristics

  • Wheelchair Accessibility: Columbia Auto Body is committed to ensuring that their facility is accessible to all customers. The shop features a wheelchair-accessible entrance, toilet, and car park, making it easy for customers with mobility impairments to navigate the premises.
  • LGBTQ+ Friendly and Transgender Safe Space: The business welcomes customers of all backgrounds and identities. They strive to create a safe and inclusive environment for everyone.
  • Appointments Required: To ensure efficient service and minimal wait times, Columbia Auto Body requests that customers schedule appointments in advance. This allows the team to allocate sufficient time for each vehicle and provide personalized attention.
  • Assistive Hearing Loop and Wheelchair-Accessible Seating: The business is equipped with an assistive hearing loop and wheelchair-accessible seating in their waiting area, further demonstrating their commitment to inclusivity and customer comfort.

Practical Information

  • Contact Information:
  • Business Hours: Monday - Friday: 8:00 AM - 5:00 PM, Saturday: By appointment only, Sunday: Closed
  • Payment Methods: Cash, Check, Credit Card (Visa, MasterCard, American Express, Discover)

Positive Aspects from Customer Reviews

Columbia Auto Body has accumulated an impressive 72 reviews on Google My Business, with an average rating of 4.6/5. Several customers have praised the business for its exceptional workmanship and outstanding customer service. Some of the positive aspects mentioned in the reviews include:

  • Top-notch quality of work, with customers noting that their vehicles were returned looking like new.
  • Prompt and efficient service, with several customers commenting on the quick turnaround times.
  • Friendly and knowledgeable staff, who were always willing to explain the repair process and answer any questions.
  • Competitive pricing, with many customers noting that they received excellent value for their money.
  • Clean and well-organized facility, which contributed to a positive overall experience.

One customer, in particular, highlighted the exceptional work done on their vehicle, stating, "They fixed my bumper, headlight, and some minor scratches. It came out like brand new. Highly recommend them!" This testimonial underscores the commitment of Columbia Auto Body to delivering outstanding results and ensuring customer satisfaction.

👍 Reviews of Columbia Auto Body

Columbia Auto Body - Whitman, Massachusetts
William V. C.
5/5

Hi,
At Columbia Auto Body they were very polite and nice to me. They did a really great top notch job on my car. It came out like brand new. They fixed my bumper, headlight and some other things. The car was completely clean, it was washed to perfection inside and out. I'm glad we got the work done there. I thought I'd share my before and after photos.
Thank you, Columbia Auto Body.
Sincerely,
Billy.

Columbia Auto Body - Whitman, Massachusetts
Yoselin R.
5/5

As a mom to a toddler, my car is usually full of crumbs and spills. Not only that, but I am on my third trimester expecting my second child and was having a hard time finding a place and time to get my car detailed! I finally got it detailed at Columbia Auto Body—and wow, what a difference!

Interior:
They cleaned every corner—car seats, floor mats, cup holders, air vents, etc. Stains and odors I thought were permanent are completely gone. It feels fresh, clean, and safe for my little one.

Exterior:
The outside looks just as great—polished, spotless, and like new again. Even my tired wheels got a makeover.

I feel like I’m driving a new car! A clean car isn’t just nice—it’s necessary and an ongoing thing when you’ve got a toddler. I was just so happy to find a place to have done it quickly and professionally. Friendly service, fair pricing, and amazing results. I’ll definitely be back!

Columbia Auto Body - Whitman, Massachusetts
A S.
5/5

Excellent from start to finish. Mr. Mazariegos replaced the left front fender of my 2017 Chevy Colorado. Communication was easy. He honored my original estimate (given by a former employee) which I really appreciated. I was in the auto industry for 25+ years, so my standards for vehicle repair are extremely high. Columbia Auto Body not only met, but exceeded my expectations. They even detailed my car, inside and out! Much appreciated, excellent experience, highly recommended business. Thank you.

Columbia Auto Body - Whitman, Massachusetts
Ameet S.
5/5

I had a great experience getting my car detailed. The service was professional, thorough, and accommodating. Fernando, the manager, went above and beyond. His customer service was excellent. He was friendly, attentive, and focused on making sure I was satisfied. My car looks brand new, inside and out. Highly recommend Columbia Auto Body to anyone looking for quality work and great service. Thanks again to Fernando and the team!

Columbia Auto Body - Whitman, Massachusetts
Travis M.
5/5

⭐⭐⭐⭐⭐

I recently utilized Columbia Autobody's services after my Toyota Sienna collided with a deer. I am thrilled with the outstanding service I received from them. Columbia Autobody demonstrated professionalism, excellent communication, and delivered high-quality work on time. Their process was fully integrated with my insurance (Liberty Mutual) so once I opened the claim and dropped off the car, they handed the rest. They even returned my rental car to Enterprise for me!

Their communication throughout the repair process was superb. They kept me informed at every stage, addressing any concerns promptly and transparently.

Upon picking up my Sienna, I was amazed by the quality of their work. The repairs were executed flawlessly, restoring my vehicle to its pre-accident condition. Furthermore, they completed the repairs earlier than the quoted timeframe, exceeding my expectations. They even detailed the inside of the van. I have three kids so it is generous to say that the back was a mess! Nice value add service!

I want to extend a special thanks to Shawn, the owner of Columbia Autobody. He was a pleasure to work with, demonstrating a wealth of knowledge and a genuine commitment to customer satisfaction.

In conclusion, I wholeheartedly recommend Columbia Autobody for anyone seeking auto body repair services. Their professionalism, communication, and craftsmanship are unmatched, making them the go-to choice for any automotive repair needs. Thank you, Columbia Autobody, for your exceptional service!

Columbia Auto Body - Whitman, Massachusetts
Sandra M.
5/5

I went to Columbia auto body(Whitman)today for an estimate, I asked for Fernando (Manager) he greeted me right away and asked me what i needed done,I showed him my car ,he quickly assessed my car,and took care of my needs politely and professionally.
I highly recommend Columbia Auto Body for quality and work performed!

Columbia Auto Body - Whitman, Massachusetts
Matthew A.
4/5

I had a great experience with Columbia Auto. My car was in an accident and I thought it was totaled but Columbia Auto did a phenomenal job repairing it and you would never be able to tell it was in an accident. I had some issues afterwards with my car not starting up and they were more than happy to take it back in and found the route of the problem in no time. They exhibited great customer service and I highly recommend them.

Columbia Auto Body - Whitman, Massachusetts
Nick H.
5/5

I was in an accident and was referred to Columbia Auto Body in Whitman. The staff was very friendly and the work was performed to perfection. They even detailed my car when they were done. I would highly recommend them if you are in need of body work.

Columbia Auto Body - Whitman, Massachusetts
William V. C.
5/5

Hi,
At Columbia Auto Body they were very polite and nice to me. They did a really great top notch job on my car. It came out like brand new. They fixed my bumper, headlight and some other things. The car was completely clean, it was washed to perfection inside and out. I'm glad we got the work done there. I thought I'd share my before and after photos.
Thank you, Columbia Auto Body.
Sincerely,
Billy.

Columbia Auto Body - Whitman, Massachusetts
Yoselin R.
5/5

As a mom to a toddler, my car is usually full of crumbs and spills. Not only that, but I am on my third trimester expecting my second child and was having a hard time finding a place and time to get my car detailed! I finally got it detailed at Columbia Auto Body—and wow, what a difference!

Interior:
They cleaned every corner—car seats, floor mats, cup holders, air vents, etc. Stains and odors I thought were permanent are completely gone. It feels fresh, clean, and safe for my little one.

Exterior:
The outside looks just as great—polished, spotless, and like new again. Even my tired wheels got a makeover.

I feel like I’m driving a new car! A clean car isn’t just nice—it’s necessary and an ongoing thing when you’ve got a toddler. I was just so happy to find a place to have done it quickly and professionally. Friendly service, fair pricing, and amazing results. I’ll definitely be back!

Columbia Auto Body - Whitman, Massachusetts
A S.
5/5

Excellent from start to finish. Mr. Mazariegos replaced the left front fender of my 2017 Chevy Colorado. Communication was easy. He honored my original estimate (given by a former employee) which I really appreciated. I was in the auto industry for 25+ years, so my standards for vehicle repair are extremely high. Columbia Auto Body not only met, but exceeded my expectations. They even detailed my car, inside and out! Much appreciated, excellent experience, highly recommended business. Thank you.

Columbia Auto Body - Whitman, Massachusetts
Ameet S.
5/5

I had a great experience getting my car detailed. The service was professional, thorough, and accommodating. Fernando, the manager, went above and beyond. His customer service was excellent. He was friendly, attentive, and focused on making sure I was satisfied. My car looks brand new, inside and out. Highly recommend Columbia Auto Body to anyone looking for quality work and great service. Thanks again to Fernando and the team!

Columbia Auto Body - Whitman, Massachusetts
Travis M.
5/5

⭐⭐⭐⭐⭐

I recently utilized Columbia Autobody's services after my Toyota Sienna collided with a deer. I am thrilled with the outstanding service I received from them. Columbia Autobody demonstrated professionalism, excellent communication, and delivered high-quality work on time. Their process was fully integrated with my insurance (Liberty Mutual) so once I opened the claim and dropped off the car, they handed the rest. They even returned my rental car to Enterprise for me!

Their communication throughout the repair process was superb. They kept me informed at every stage, addressing any concerns promptly and transparently.

Upon picking up my Sienna, I was amazed by the quality of their work. The repairs were executed flawlessly, restoring my vehicle to its pre-accident condition. Furthermore, they completed the repairs earlier than the quoted timeframe, exceeding my expectations. They even detailed the inside of the van. I have three kids so it is generous to say that the back was a mess! Nice value add service!

I want to extend a special thanks to Shawn, the owner of Columbia Autobody. He was a pleasure to work with, demonstrating a wealth of knowledge and a genuine commitment to customer satisfaction.

In conclusion, I wholeheartedly recommend Columbia Autobody for anyone seeking auto body repair services. Their professionalism, communication, and craftsmanship are unmatched, making them the go-to choice for any automotive repair needs. Thank you, Columbia Autobody, for your exceptional service!

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