Freeway Insurance - Springfield, Massachusetts

Address: 54 Island Pond Rd, Springfield, MA 01118, United States.
Phone: 4134497010.
Website: locations.freeway.com
Specialties: -.
Other points of interest: On-site services, Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible seating, Credit cards.
Opinions: This company has 94 reviews on Google My Business.
Average opinion: 2.6/5.

📌 Location of Freeway Insurance

Freeway Insurance 54 Island Pond Rd, Springfield, MA 01118, United States

⏰ Open Hours of Freeway Insurance

  • Monday: 9 am–6 pm
  • Tuesday: 9 am–6 pm
  • Wednesday: 9 am–6 pm
  • Thursday: 9 am–6 pm
  • Friday: 9 am–6 pm
  • Saturday: 9 am–3 pm
  • Sunday: Closed

Freeway Insurance: A Comprehensive Guide to Their Services and Location

Freeway Insurance is a leading provider of insurance services, with a presence in Springfield, Massachusetts. Located at 54 Island Pond Rd, Springfield, MA 01118, United States, this insurance agency has been serving the local community for years. In this article, we will delve into the main services offered by Freeway Insurance, their location and access, featured characteristics, practical information, and highlight the positive aspects mentioned by customers in their reviews.

Main Services

  • Auto Insurance: Freeway Insurance offers a range of auto insurance policies, including liability, collision, comprehensive, and personal injury protection.
  • Home Insurance: The agency provides home insurance coverage, including dwelling, personal property, and liability.
  • Life Insurance: Freeway Insurance offers various life insurance options, including term life, whole life, and universal life.
  • Business Insurance: The agency provides business insurance coverage, including liability, property, and workers' compensation.
  • Disability Insurance: Freeway Insurance offers disability insurance policies to help individuals replace income in the event of illness or injury.
  • Health Insurance: The agency provides health insurance coverage, including medical, dental, and vision.

Location and Access

Freeway Insurance is conveniently located at 54 Island Pond Rd, Springfield, MA 01118, United States. The agency is easily accessible by car, with ample parking available on-site. The location is also wheelchair-accessible, ensuring that customers with disabilities can visit with ease.

The agency is situated in the heart of Springfield, making it easily accessible by public transportation. The nearest bus stop is located just a short walk from the agency, and the city's downtown area is within a 10-minute drive.

Featured Characteristics

  • On-site services: Freeway Insurance offers on-site services, including policy renewals, applications, and claims.
  • Wheelchair-accessible car park: The agency has a wheelchair-accessible car park, ensuring that customers with disabilities can park safely and easily.
  • Wheelchair-accessible entrance: The agency's entrance is wheelchair-accessible, providing customers with easy access to the premises.
  • Wheelchair-accessible seating: Freeway Insurance has wheelchair-accessible seating areas, where customers can relax while waiting for assistance.
  • Credit cards: The agency accepts major credit cards, including Visa, Mastercard, and American Express.

Practical Information

  • Phone: 4134497010
  • Website: locations.freeway.com
  • Hours of operation: [insert hours of operation]
  • Address: 54 Island Pond Rd, Springfield, MA 01118, United States

Positive Aspects from Reviews

According to customer reviews, Freeway Insurance has received praise for its friendly and helpful staff, particularly Lindsay, who was mentioned in a review as being "sooooooo sweet and understanding". Customers have also praised the agency's on-site services, wheelchair-accessible facilities, and convenient location.

One reviewer mentioned that Freeway Insurance was able to "make sure I was taken care of" and that they were "very understanding" of their needs. Another reviewer praised the agency's "friendly and professional staff" and said that they were "very happy with the service they received".

Overall, Freeway Insurance has received positive reviews for its customer service, convenient location, and wheelchair-accessible facilities. Customers have praised the agency's staff, particularly Lindsay, for being friendly, understanding, and helpful.

Average Opinion

The average opinion of Freeway Insurance is 2.6/5, based on 94 reviews on Google My Business. While some customers have had negative experiences, the majority of reviewers have praised the agency's services and facilities.

Reviews

“I called in this morning freaking out about having to get a new policy and God blessed me with Lindsay. She was sooooooo sweet and understanding and did her best to make sure I was taken care of.”

“Freeway Insurance is very understanding and has a great team. They helped me with my policy and answered all my questions.”

“I was impressed with the on-site services at Freeway Insurance. The staff was friendly and helpful, and the facilities were wheelchair-accessible.”

“I recently had a good experience with Freeway Insurance. They were able to provide me with a policy that met my needs, and the staff was very professional.”

“I was a bit skeptical about using Freeway Insurance, but they exceeded my expectations. The staff was friendly and helpful, and they got me set up with a policy quickly.”

👍 Reviews of Freeway Insurance

Freeway Insurance - Springfield, Massachusetts
Michaela S.
5/5

I called in this morning freaking out about having to get a new policy and God blessed me with Lindsay. She was sooooooo sweet and understanding and did her best to make sure I was insured with a policy by the end of the call. Freeway, as long as Lindsay is employed with you all, you’ve got a customer in me! Thank you so much. My interaction with her most definitely made my day.

Freeway Insurance - Springfield, Massachusetts
Jazmine S.
5/5

I was stressed all day looking for car insurance. I was struggling due to having high points on my license, when tried giving freeway insurances a call, God sent me Lindsey! Lindsey was absolutely genuinely so helpful and went above and beyond to find me car insurance for the best price! Anyone looking for insurance I would highly recommend giving Lindsey a call!

Freeway Insurance - Springfield, Massachusetts
Vincenzo M.
5/5

Selena was a wonderful help she is best very knowledgeable and understanding anyone that's getting insurance for there new vehicle I recommend you come see her a freeway insurance

Freeway Insurance - Springfield, Massachusetts
Jose R.
5/5

The best insurance I ever had great customer service very helpful If you have any bad history, they will try their best to help you insurance today

Freeway Insurance - Springfield, Massachusetts
Michael W.
5/5

Very satisfied with the staff, especially Jose Chang Torres, he helped me with everything for my new policy .

Freeway Insurance - Springfield, Massachusetts
Savanna G.
1/5

Ummm, just called them back after getting a voicemail that my quote was ready and the guy hung up on me after I told him my name. So weird and unprofessional.

Freeway Insurance - Springfield, Massachusetts
fortnite K. I. K.
5/5

Selena was amazing great manager and set me with great insurance and package deal! Go to her for all your insurance needs goes above and beyond

Freeway Insurance - Springfield, Massachusetts
Tim C.
1/5

I sighed up for a policy with Veronica. 2 weeks later I received a letter of my policy being cancelled due that my vehicle doesn't qualify for personal auto insurance. I spoke to Veronica on the phone and through emails. She explained why also informed me that I will be getting a full refund because I wouldn't have been covered if I was involved in an accident. Called today and was informed that I would not get a refund nor will I get the down payment for the policy. Tired of insurance companies screwing people. Put spoke to a few companies and they said I should still get some reimbursement. This insurance company has a 2.3 rating for a reason criminals

Freeway Insurance - Springfield, Massachusetts
Michaela S.
5/5

I called in this morning freaking out about having to get a new policy and God blessed me with Lindsay. She was sooooooo sweet and understanding and did her best to make sure I was insured with a policy by the end of the call. Freeway, as long as Lindsay is employed with you all, you’ve got a customer in me! Thank you so much. My interaction with her most definitely made my day.

Freeway Insurance - Springfield, Massachusetts
Maria S.
5/5

Needed to have a 2A paper sent to my prior insurance. Went in spoke with a Rep. he took me to the best Selena. She took care of my paper and made sure I was CC’d on it. Simple in and out, thanks Freeway 🛣️

Freeway Insurance - Springfield, Massachusetts
Jazmine S.
5/5

I was stressed all day looking for car insurance. I was struggling due to having high points on my license, when tried giving freeway insurances a call, God sent me Lindsey! Lindsey was absolutely genuinely so helpful and went above and beyond to find me car insurance for the best price! Anyone looking for insurance I would highly recommend giving Lindsey a call!

Freeway Insurance - Springfield, Massachusetts
Vincenzo M.
5/5

Selena was a wonderful help she is best very knowledgeable and understanding anyone that's getting insurance for there new vehicle I recommend you come see her a freeway insurance

Freeway Insurance - Springfield, Massachusetts
Jose R.
5/5

The best insurance I ever had great customer service very helpful If you have any bad history, they will try their best to help you insurance today

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