Genesis of Selma - Selma, California

Genesis of Selma: Experience Luxury and Innovation

Genesis of Selma, located at 2505 Highland Ave, Selma, CA 93662, is a highly-regarded Genesis dealer serving the Central Valley and beyond. The dealership is committed to providing an exceptional car buying and service experience, focusing on customer satisfaction and a personalized approach. With a strong reputation built on transparent dealings and attentive service, Genesis of Selma has become a preferred destination for those seeking luxury vehicles and top-notch automotive care.

Location and Accessibility

Conveniently situated in Selma, California, Genesis of Selma is easily accessible from major highways. The dealership boasts a wheelchair-accessible car park and wheelchair-accessible entrance, demonstrating a commitment to inclusivity and ensuring a comfortable visit for all customers. Their central location allows for easy travel from Fresno and surrounding areas, making it a regional hub for Genesis enthusiasts.

Contact Information

Customers can reach Genesis of Selma via phone at 5598198200. For more information about their inventory, services, or promotions, visit their website: selmagenesis.com.

Specialties and Services

Genesis of Selma specializes in the sales and service of Genesis vehicles. They offer a comprehensive range of services, including:

• New Genesis Sales: A wide selection of the latest Genesis models, from sedans and SUVs to electric vehicles.
• Used Car Sales: A curated inventory of pre-owned vehicles meeting Genesis's high standards.
• Genesis Certified Pre-Owned (CPO) Program: Benefit from the peace of mind that comes with a CPO vehicle, backed by Genesis’s warranty and inspection process.
• Service Department: A state-of-the-art service center staffed by certified technicians providing expert maintenance and repair services.
• Oil Change: Convenient and efficient oil change services to keep your Genesis running smoothly.
• Repair Services: Addressing a wide range of automotive issues with precision and expertise.
• Delivery: Offering convenient delivery options to enhance the customer experience.
• In-Store Shopping: A welcoming showroom where customers can explore the Genesis lineup and interact with knowledgeable sales professionals.

Customer Experience and Reputation

Genesis of Selma has garnered a remarkable reputation for exceptional customer service. With 92 reviews on Google My Business and an impressive average opinion of 4.4/5, it's clear that customers consistently have positive experiences. Many reviewers highlight the friendliness, professionalism, and genuine care provided by the sales and service teams. Several comments specifically commend the staff for going above and beyond to ensure customer satisfaction.

A recurring theme in the reviews is the positive experience with specific sales professionals. For instance, one customer enthusiastically praised Ahmed, stating that he was “amazing,” listened attentively to their needs, and provided honest guidance throughout the car buying process. Giovanni was also highlighted for his exceptional service and dedication to ensuring the customer left “HAPPY” with their purchase. This emphasis on building rapport and prioritizing customer happiness is a key differentiator for Genesis of Selma.

Why Choose Genesis of Selma

Several factors distinguish Genesis of Selma from other dealerships:

• Exceptional Customer Service: As evidenced by numerous positive reviews, Genesis of Selma prioritizes creating a welcoming and stress-free environment for every customer.
• Transparent and Honest Dealings: Customers appreciate the dealership’s commitment to ethical practices and avoiding high-pressure sales tactics. Many have mentioned feeling that they were not taken advantage of.
• Knowledgeable and Passionate Staff: The sales and service teams are well-versed in Genesis vehicles and dedicated to providing expert advice and support.
• Convenient Location and Amenities: The easily accessible location, along with features like wheelchair accessibility and delivery options, enhance the overall customer experience.
• Comprehensive Service Center: The on-site service center ensures that Genesis owners can receive reliable and efficient maintenance and repairs.

Financial Services

Genesis of Selma understands that purchasing a vehicle is a significant investment. They offer various credit card payment options and work with customers to explore financing solutions that fit their budget. Their finance team is experienced in navigating different credit situations and can help secure competitive rates.

Genesis Vehicle Highlights

Genesis offers a range of vehicles renowned for their luxury, performance, and advanced technology. Some popular models available at Genesis of Selma include:

• Genesis G70: A sporty and stylish sedan with impressive handling.
• Genesis G80: A luxurious and refined sedan offering a comfortable and engaging driving experience.
• Genesis GV70: A compact SUV blending elegance with athleticism.
• Genesis GV80: A full-size SUV combining spaciousness, luxury, and advanced features.
• Genesis Electrified GV70: A fully electric SUV offering a sustainable and exhilarating driving experience.

Genesis of Selma’s team can help customers explore the features and benefits of each model to find the perfect vehicle to meet their individual needs and preferences.

👍 Reviews of Genesis of Selma

Leslie D. R.

5/5

Definitely one of the best car dealership experiences I’ve had ever! Ahmed was my car salesman and was amazing, he listened to what I wanted, helped guide me to make the best decision and always kept it 100 with me! Both Giovanni and Ahmed were great and made sure I left HAPPY with my purchase. Definitely great people and great service, did not feel like I was being taken advantage of… so I recommend Ahmed and Gio if you are looking into buying a new car 😍

Maricela D.

5/5

Thank you Jorge Leyva, I love my new GV70 Prestige. Best Christmas Gift a husband can get his wife. You made this experience very pleasant. If you are looking for a new ride Jorge Leyva from Genesis Selma is very down to earth, people person.

Jerome M.

5/5

Had the BEST experience at Genesis of Selma this past weekend! Jarred Islas was incredible to work with (super chill, down to Earth, considerate of my needs). He and the entire Genesis of Selma team helped get me my late 40th Birthday gift and Christmas gift to myself...a 2024 G70 Sport Prestige! I could not be happier and more thankful to have worked with Jarred and the group to get me a great deal. Not only did they help me feel comfortable about the decision, but also helped make my Christmas so much more special! You guys are amazing!

Cara J.

1/5

I started leasing my vehicle from Genesis in December 2023 and have had nothing but issues with the service department since. Every time I have tried to schedule my routine service there have been hiccups- appointments booked but then somehow deleted, people not communicating information that was provided to them when I scheduled the appointment to when the vehicle was serviced, and there's been a different person in charge of the service department every single time. I paid a significant amount of money for a vehicle damage protection plan and have been in communication with them since early May to try and fix a small dent/scratch and was initially told it would be taken care of no problem, then I was told that I didn't have the coverage even though I did, once the coverage was found they asked for pictures and I sent them right away only to be ignored for the next 23 days straight. I have tried calling, emailing and leaving voicemails and no one has contacted me back. I am always given lip service that things are going to be taken care of and these problems aren't going to continue but they do continue. I love my car, but I'm really starting to doubt that it is worth all this headache, especially when I don't live in Selma and have to travel there for this lack of service.

Victoria H.

5/5

I just had a wonderful experience here at Genesis of Selma! Everyone here were the constant professionals!, they all treated me with first class care! Ahmed, Federico ,and Giovanni thank you all. I absolutely love my GV70!

LETi F.

5/5

Ahmed Wahdan made our trade in so easy and affordable for me and my boyfriend. And we are super happy with our purchase! Highly recommend Ahmed Wahdam as your sales consultant.

David R.

1/5

Be aware that when you purchase a Genesis at Genesis of Selma they have NO Service Department strictly for your Genesis. You’ll be sent to and Serviced at the neighboring Nissan/Hyundai Service Department and you will NOT have a certified Genesis mechanic working on your vehicle. And if you have an issue with a factory warranty you will be given reasons why it can’t be repaired due having to NO Genesis Service Department available to make the under warranty repairs. You just get excuses and the issue never gets resolved.

Molly J.

1/5

Though they treat you like royalty when you buy the car, have NO expectations when it comes to service. From the service department manager, to the Genesis Dealer Manager to the Manager of all the dealerships within the group, there’s not one single person you can trust to give you accurate infomation or to ever follow through on their obligations. It’s beyond baffling the level of incompetence this group possesses. Every.Single.One.Of.Them.