Print Pack Ship - Harlingen, Texas

Caroline H.

Amazing customer service! The two gentlemen’s were very kind and were able to help me ship out a package for a great price and quickly!

Jennifer G.

As a business owner, I do not recommend. My husband lost his wallet on his way out of town. I picked up and dashed over to make it before 1:00. I made it at 12:58. Considering UPS and others couldn’t get me overnight service and I heard they could help, I was hopeful. Got there before 1 and doors were locked. I knocked on the door and there were two other people still in the shop. I was ignored. Myself and one other customer waited. This person had her stuff labeled and ready to go; just needed to pay. It wasn’t until another customer walked out that I was acknowledged by someone claiming to be the owner. By this point, it was after 1. He said “sorry my register is closed,” even though there was still one more customer in the store. I told him I made it before 1 and he looked at me shocked and said “well my register said 1.” I explained I looked and made sure that I would make it before and it was 12.58. Again he said “well my register said 1.” Showed him my phone and he claimed it was wrong. We all know we don’t program our own clocks on cells anymore. I get it; he closed early to go home in a Saturday. This isn’t me being entitled it’s just principle. If you have hours posted till 1, customers aren’t going by your cash register dude; people use their phones.

This isn’t how to get customers for a small business. While yes we have hours of operation, you don’t close early and the best customer service option is to go above and beyond. This is why Harlingen can’t keep small businesses open because of people like this. Definitely won’t be going here again.

Laura W.

Excellent customer service & everyone was very helpful and friendly! They packed and shipped a heavy, two tiered, Talevera pottery bowl and it arrived quickly via Fed Ex Ground & in perfect condition! Will 100% do ALL of my shipping with Print Pack Ship!

amalia M.

I went in this morning to return equipment from my former employer and because the employee saw a QR code on the instructions he refused to help me. When I told him the QR code wasn’t for him (it was for me to scan and fill out) he still did not care or even try to be helpful. He would not even read the instructions when I asked him to he replied “that means nothing to me”. He said I would have to go to a different FedEx site but how would he know that since he didn’t read the instructions. This place is supposed to be an “authorized FedEx ship center” but I guess not. Will definitely not be back or recommend this place to anyone. I’m still in shock as to how unhelpful and rude this employee was. Thanks for nothing.

Itza M.

Would not notarize a homeschool documents the colleges needed. They refused . It was all legal but they were rude and said they didn’t want to notarize it . They are not homeschool friendly.

Maria C.

Great experience. I needed a document printed and they make it easy. They provide an email for you to send it to and they print it out for you. $0.25/copy. Great customer service.

Andy C.

Folks here are always ready to help with anything you need. I also like the fact that it's close to my home. Oh did I mention they also make custom tshirts. This is my go to place for making copies and the last time I went there Tony put a computer u can use for what ever reason you may need.

Mina C.

Great service highly recommended