New Britain City Hall - New Britain, Connecticut

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Overview of New Britain City Hall

New Britain City Hall, located at 27 W Main St, New Britain, CT 06051, serves as the administrative heart of New Britain, Connecticut. This city government office manages a wide array of municipal services and responsibilities. With an accessible entrance and parking lot designed for wheelchair users, it demonstrates a commitment to inclusivity. The office can be reached via phone at 08260000. For more information, the official website newbritainct.gov provides comprehensive details about the city's administration and services.

Specialties: As the primary hub for city governance, New Britain City Hall specializes in city government operations, providing essential services and support to both residents and local businesses. Its role is crucial in maintaining the administrative functions of the city, ensuring that civic duties are carried out effectively and efficiently.
Other Points of Interest: Visitors and residents are pleased to note that the facility is wheelchair accessible, with provisions made for easy navigation through the building. Additionally, the wheelchair accessible parking lot ensures that individuals with mobility challenges have convenient access to the premises. These features underscore the city's dedication to serving all its citizens.

Opinions and Reviews: On Google My Business, New Britain City Hall boasts 39 reviews with an average rating of 3.6 out of 5. This suggests that while the office generally receives positive feedback, there is room for improvement in meeting the expectations of all patrons. Reviews highlight both commendable aspects of the service, such as responsiveness and helpfulness, alongside areas suggesting enhancements in processes or communication.

Recommendations: For anyone looking to engage with New Britain City Hall, it's advisable to prepare by reviewing the official Website: newbritainct.gov to understand the various services offered and how to initiate interactions, whether for inquiries, applications, or general information. The wheelchair accessibility of the building and parking area is a significant advantage for those requiring such accommodations. It's also beneficial to call ahead at 08260000 to confirm the availability of services or to schedule appointments, especially if dealing with time-sensitive matters.

Location and Accessibility: Situated at 27 W Main St, New Britain, CT 06051, New Britain City Hall is conveniently located for those familiar with the area. Its central location makes it easily reachable by public transportation or personal vehicle. The provision of wheelchair-accessible facilities is a commendable effort, reflecting a progressive approach to public service accessibility.

Contact Information: For immediate assistance or inquiries, residents and visitors can contact New Britain City Hall directly through the provided phone number or visit their official website for more detailed information. The online presence of the city government, facilitated through newbritainct.gov, offers a modern avenue for interacting with city officials and accessing vital municipal resources online.
Summary: New Britain City Hall is an essential municipal facility offering a range of city government services with a focus on accessibility and inclusivity. While maintaining a generally positive standing in community reviews, there's an ongoing effort to enhance service delivery and citizen satisfaction.

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👍 Reviews of New Britain City Hall

Edleen D. J.

1/5

I recently received a parking ticket for parking in a "City Official Vehicle Only" spot, and I appealed the citation with solid evidence showing that non-city official vehicles frequently park in the same spot without receiving tickets. I submitted multiple photos proving this pattern, along with a detailed explanation highlighting inconsistent enforcement.

Despite presenting a clear argument based on due process and equal treatment under the Fourteenth Amendment, my appeal was denied without any meaningful justification. The refusal to acknowledge such evidence demonstrates not only unfair enforcement but also a lack of accountability in their appeal process.

This experience reflects poorly on their commitment to fairness and equal application of the law. If they are unwilling to enforce regulations consistently or review appeals objectively, how can residents trust the integrity of their parking enforcement?

Avoid parking anywhere in New Britain unless you're prepared to face selective enforcement and a dismissive appeal process.

4everDanielle

1/5

They suppose to stay open until 4, I wonder what payroll looking like.....

Natalie O.

1/5

Been asking them for TWO MONTHS to trim the tree the city owns in front of my house and still no results. The lady in the front desk that answers the phones clearly hates her life always has an attitude about anything you ask/request. And they purposely didn’t not log in my request the first time I called them.

SemperFi373

1/5

Great City Hall! .... unless you don't tow the line exactly how they want you to. Evidently being in a place that you are allowed to and doing nothing illegal can somehow be construed as "breach of peace" and results in 3 years of probation. The judge prosecutor and police are as corrupt as it comes.

High E. A.

1/5

The woman who gives parking tickets is a racist. She gives parking tickets only to those she doesn't like. I don't know if she has something personal with High End Appliances but I have seen cars next to mine with no ticket and mine with tickets. One of the reasons I am moving out of downtown is her. Lady, be fair to everyone and do your job right, that's why you get paid!

eri N.

1/5

Absolutely ridiculous. I call and this Very nice lady answered and said to me at 3:38 pm today Friday January 7th, 2021. Come in before room 109 closes at 3:45. Well I rush in before 3:40 and they Closed. I can’t wait to come back on Monday. I know it’s Friday and all but times are put in place for a reason.

V

3/5

Sometimes the staff can act like they don’t see you standing there. Then ask you 10-15 mins later if they can help you. Umm yeah you could of helped me when I first walked in the door.

Maria D. L. ?. S.

5/5

It was a difficult situation that brought us to business at City Hall, but the personnel at the Clerk's and at the Assessor's offices were patient and helpful.