Teysha Poindexter - My Skyline Insurance - Guilford, Connecticut

Okay, here’s a comprehensive overview of Teysha Poindexter - My Skyline Insurance, designed to be a helpful resource for potential clients:

Introduction to Teysha Poindexter - My Skyline Insurance

Teysha Poindexter – My Skyline Insurance is a respected insurance agency located in Guilford, Connecticut. Situated at 1310 Boston Post Rd Unit 5, Guilford, CT 06437, the agency is dedicated to providing a wide range of insurance solutions to individuals and families in the surrounding area. With a strong commitment to customer service and personalized attention, Teysha Poindexter – My Skyline Insurance stands out as a reliable partner for all your insurance needs. They specialize in several key areas including Auto insurance, Home insurance, Life insurance, and Renter’s insurance.

Contact Information & Services

Clients can easily reach the agency via telephone at 03224728. While a website is currently unavailable, the agency prioritizes accessibility and convenience. They offer both online appointments and onsite services, catering to diverse scheduling preferences. Furthermore, the office is designed with inclusivity in mind, featuring a wheelchair accessible entrance, wheelchair accessible parking lot, wheelchair accessible restroom, wheelchair accessible seating, and a dedicated gender-neutral restroom.

Specializations and Key Features

Teysha Poindexter – My Skyline Insurance distinguishes itself through its comprehensive service offerings. They specialize in providing tailored insurance solutions for a variety of life stages and circumstances. Their expertise extends to:

• Auto Insurance: Protecting vehicles with competitive rates and comprehensive coverage options.
• Home Insurance: Safeguarding homes and properties against unexpected risks.
• Life Insurance: Providing financial security for loved ones.
• Renter’s Insurance: Protecting personal belongings and offering liability coverage for renters.

Notably, the agency is women-owned, suggesting a commitment to a customer-centric approach and potentially a deeper understanding of diverse client needs. The agency’s focus on bundling policies and securing the best possible rates points to a proactive strategy aimed at optimizing client savings.

Client Feedback & Reputation

Teysha Poindexter – My Skyline Insurance has garnered a positive reputation within the community, evidenced by 16 reviews on Google My Business. The average opinion is 4/5, reflecting a generally satisfied clientele. Many clients highlight the responsiveness and attentiveness of Natasha, an employee consistently praised for her prompt assistance and ability to navigate complex insurance situations effectively. The agency’s longevity and continued client base demonstrate a commitment to sustained, high-quality service.

Recommended Information for Prospective Clients

For anyone seeking a trustworthy and accessible insurance agency, Teysha Poindexter – My Skyline Insurance is a strong recommendation. The agency’s commitment to accessibility, combined with its diverse insurance offerings and dedicated staff, makes it a valuable resource. Contact them at 03224728 to schedule an appointment or discuss your specific insurance requirements.

👍 Reviews of Teysha Poindexter - My Skyline Insurance

S. A. C.

5/5

Natasha is superlative to work with! She has always responded quickly to my questions and concerns. When I’ve had life changes (new car, marriage, new house, etc) she’s been great about getting all she needs to know about the situation and presents me with insurance options that best meets my needs, and with great bundled and the best rates! I highly recommend her and the State Farm agency – I’ve been with them for years and have been very happy with their service. This woman is simply the BEST! !

Rayshanna C.

5/5

This is my 3rd time speaking with Melvin and he’s very kind and professional. He’s quick with solving the problem I have at hand he does his job and more. This last time I spoke with him, he actually gave me a call back to inform me that he sent over the document I was waiting on, which I didn’t notice had came through. We also sat on the phone for about 15-20 minutes until he finalized everything on this end to ensure I was all set. He makes it easy for you to call Customer Service lines for help. He’s a quick, efficient and helpful employee.

Shuron L.

5/5

To the State Farm family over in Deep River CT. I want to thank all of you for your hard work and dedication to provide excellent customer service to your customers. As a business owner my time is limited and I do not always have the time to take care of all my insurance needs. For example, whenever I had a billing and or audit question. Instead of waiting on the phone with customer service. I would call my local branch and Vera and or Nateysha would get my questions answered In a timely matter. Nateysha, is also very transparent which gained my trust because I always knew what to expect. I am no longer a customer of State Farm because the company does not insure my new scope of business. With that being said. Nateysha, drove over a hour away to meet me so she could help her non customer with an audit. That speaks volumes when an individual says your a lifetime customer and actually stands by it.

Mike G.

1/5

Worst insurance or customer service group I have ever experienced. Cancelled my auto policy in October 2021 -The team has continued to charge my account for six months, totaling over $1,000. I have called every month, stating that they do not have permission to charge any card previously on file, and that my family needs to be refunded the charges. To this date, I have not received a refund, and just received a letter that my policy has been renewed through September 2022. Zero stars and and would not recommend this group to my worst enemy.

John F.

1/5

Bad experience. I had to pay $860 over my deductible because I did not use the Statefarm "preferred" contract shop. Statefarm would not cover the entire claim even though it was $1,000 less than their preferred shop. I did not use either preferred shop because previous time I used them for a claim where my hood was wrinkled by the bumper of a lifted Jeep. That shop added an unnecessary repair beyond the estimate for straightening the frame. The accident was less than 5 mph and the bumper was not damaged. The frame could not have been damaged. After the accident and before the repair, I drove that car for a month and had the tires changed and did not even require an alignment. Although Statefarm paid for that, their chosen shop should not have performed the work. We policy holders pay for this in the end.
I didn't want to use SF's other shop they suggested because that shop would not even look under my car when the estimate. Just a 30 second walk around. So I took my car to the place I had great experience. That morning a Statefarm rep called me and tried to dissuade me from using my own shop which we are legally allowed to do. They even tell you on the claim you can, but they down't want you to. Then at the end of the repair, they would not pay my local shop in East Haddam even the amount that their own shop bid. I spent a lot of time on the phone with people who kept repeating that this would not happen if this was their shop. I am very dissapointed. The person from Statefarm just put me on hold for 6 minutes while she found on page 26, line C - No kidding - the line that says that they do not have to honor my deductible if I use my own shop.

David H.

5/5

Very happy with the service we received from this agent! As an insurance professional I can affirm that this agency provides outstanding customer service in a professional and ethical manor! I would highly recommend this agent to anyone looking for homeowners or auto coverage

Andre

1/5

Least knowledgeable employees. Called to update something in my policy and the person who was "helping" me over the phone did not know what to do. Everytime I asked a question, I was able to here how he was passing my question to other person. It was so unprofessional.

Quaneysha M.

5/5

Excellent service. Staff was courteous. I received a great quote and closing was seamless. Loved the decor and overall ambiance of the office as well. Highly recommended. Thank you for everything